Help

Support

Email [email protected]. Put your booking reference in the message, along with the name on the booking and the date you chose.

We can help with an access code that has not arrived, a cancellation, or a question about the booking. Check spam if the access code email is missing after a few minutes. Each player gets their own access code.

We read every message and reply as soon as we can. A specific response-time promise is not set on this page.

How to start the walk is in the access code email. This website does not take access codes.

Refund rules are on the cancellation page.